When Can I Upgrade Or Downgrade Plans?

You can upgrade your plan at any time during the month! Alternatively you can also request a plan change to be scheduled to start at the beginning of next [...]

How Do I View My Past Invoices

You can view your past invoices on the CiFi customer portal. Log in to the CiFi customer portal Click on the Finance dropdown on the menu Click on Documents [...]

How Do I Pay My Bill?

We have a couple of options for bill payments, both are automated so you don't need to worry about manually paying your bill each month! You can add your [...]

I’m Moving House, What Do I Do?

If you're moving house, just let us know where you're moving to and when you're moving via an email to support@cifi.com.au or ticket in the customer portal. We will [...]

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