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  • Legal Documents

    Terms & Conditions, Privacy Policy, Service Schedules & SLA documents for CiFi customers & services.

Legalcifitech2024-02-02T17:00:53+07:00

If you are an existing CiFi customer, you can find the legal documentation related to our services below.

If you are unsure which documents apply to your services, please contact us for support.

  • CiFi Pty Ltd Terms & Conditions (Inlcudes Privacy Policy)

  • CiFi Pty Ltd Services SLA

  • CiFi Residential Services CIS (Critical Information Summary)

  • CiFi Mobile Services CIS (Critical Information Summary)

  • CiFi Small Business Services CIS (Critical Information Summary)

  • CiFi Ethernet & ENNI (Layer 2) Service Schedule

Contact Us

  • Business hours: 8am to 4pm, Monday – Friday

  • 1300 300 471 or +61 8 6250 8270 (international callers)

  • General Enquiries – info@cifi.com.au

  • Customer Support – support@cifi.com.au

  • CiFi offices located in Settlement & Drumsite, open by appointment only.

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