When Can I Upgrade Or Downgrade Plans?

You can upgrade your plan at any time during the month! Alternatively you can also request a plan change to be scheduled to start at the beginning of next month.

You can downgrade your plan at the beginning of each month, provided that you have not requested a plan upgrade in the previous month.

All you need to do is to contact our support team either via the CiFi customer portal, or emailing us at support@cifi.com.au.