CiFi’s no lock in contracts means that you can cancel at any time and we won’t charge you a cancellation fee.

Each month, an invoice will be generated for the whole month, and will be automatically paid via your Credit Card or Direct Debit.

In the event that you will be leaving the island, or require your internet suspended, all you need to do is contact us via email at support@cifi.com.au or log a ticket via the CiFi customer portal to let us know.

If you let us know before the start of the next month, then we can Pro-Rata your charges to only the days you are on the island for.