Due to the architecture of the CiFi network, port forwarding is only possible with the external static IP address add on. The add on is available at a cost of $10 per month.
Without the external static IP address, your router is not addressable by the wider internet and other devices on the internet will not be able to access your router.
If you require port forwarding, please contact our support team either through the customer portal, or email us at support@cifi.com.au to request a static IP address add on.
